Healthcare Mastermind
Connecting trusted resources with the healthcare community.
Member Directory
Telephones
Liberty Bell Telco
Carol Bell
President and Founder
- Phone systems, security cameras
- Internet Services, WiFi and cellular
- Analog or SIP, Toll Free and LD
Carol Bell is the founder and CEO of Liberty Bell Telco, a leading telecom agency specializing in providing cutting-edge communication solutions to commercial businesses across various industries. With a wealth of experience in both the Arizona market and nationally, Carol has helped numerous businesses optimize their telecom infrastructure to ensure seamless communication, secure networks, and reliable service. Her expertise includes designing efficient phone systems with advanced call routing, ensuring dependable internet connectivity with failover options, and enhancing network security to safeguard business data.
Carol is dedicated to providing commercial businesses with telecom solutions that are tailored to their specific needs, rather than pushing generic offerings from telecom carriers. She focuses on understanding the unique challenges each business faces and works to design communication systems that enhance efficiency, improve operational workflows, and ensure reliable service. By prioritizing her clients’ goals, Carol ensures that businesses receive not only the best value but also solutions that are scalable, secure, and aligned with industry standards. Her hands-on, consultative approach ensures businesses are well-supported throughout the entire process—from system design to implementation and ongoing support.
Prior to founding Liberty Bell Telco in 2017, Carol excelled in the direct telecom market, where she observed a significant gap: businesses were struggling to find a telecom partner who truly understood their needs and could offer personalized, flexible solutions. This insight inspired the creation of Liberty Bell Telco, a company built with a mission to provide businesses with reliable, high-quality telecom services that enhance their operations while saving them time and money.
Since the company’s inception, Carol has made it her priority to offer businesses expert guidance, negotiate favorable contract terms, and ensure service-level agreements that guarantee satisfaction. Her hands-on approach to customer service and her ability to simplify complex telecom challenges have earned her the trust of her clients.
Outside of work, Carol is an avid outdoors enthusiast who enjoys hiking, exploring nature, and spending time with her husband and rescue dog. Her love for nature mirrors her professional philosophy—whether in business or in life, she believes in taking a balanced, thoughtful approach to everything she does.
Digital Marketing & Advertising
iLoyal Medical
Mike Toll
CEO
- Web Design, Eccomerce and Hosting
- SEO, PPC, Social, Geofencing, Programmatic Campaigns
- Marketing Strategies, Statistical Reporting
With over 20 years of experience in the digital marketing industry, Michael Toll is a highly accomplished professional with a deep passion for making a positive impact. As the CEO and digital marketing lead for iLoyal Medical, SP Marketing Experts, FireDrum Email Marketing, and Email Engagement Pros, Michael is known for crafting strategies that deliver measurable results across various industries, including the medical and healthcare sectors. His work has empowered numerous healthcare providers and medical service companies to connect with patients more effectively, enhance their online visibility, and build trust through patient-centered marketing campaigns.
As a seasoned marketer, Michael understands consumer behavior and market trends. His strategic mindset and innovative approaches have enabled him to develop and execute successful campaigns across various digital channels, including search engine optimization (SEO), pay-per-click advertising (PPC), social media marketing, email marketing, and programmatic display campaigns. His comprehensive strategies have consistently delivered outstanding results for his clients, helping them achieve their online marketing goals. In the healthcare field, his knowledge of industry-specific regulations, patient communication needs, and sensitive health-related topics has proven invaluable, consistently helping medical clients achieve their outreach and engagement goals while maintaining compliance and integrity.
Michael’s dedication to his professional endeavors is matched only by his commitment to giving back to the community. He actively involves himself in the Arizona charitable community, utilizing his skills and expertise to support local causes and make a difference in people’s lives. Recognizing the power of digital marketing for nonprofit organizations, Michael has volunteered his services to help these organizations enhance their online presence, increase awareness, and attract support for their missions.
Michael Toll’s dedication to digital marketing excellence, combined with his commitment to community impact, positions him as a transformative force in the industry. His expertise, particularly in the healthcare sector, and his passion for innovative, results-driven marketing continue to drive success for his clients and meaningful change within his community. Connect with Michael on LinkedIn to stay updated on his latest insights and initiatives.
Group Benefits & Individual Insurance Solutions
RS Assurance
Rachel Stewart
President and Founder
623-580-0327 x 1
- Group Benefits Broker for company with 5-99 employees assisting with medical, dental, vision, life, disability and voluntary benefits.
- Individual Insurance Broker helping individuals with their medical, dental, vision, life, disability and long-term care policies.
- Working with Business Owners on Buy-sell agreements, Key-man Insurance and Business Overhead Insurance.
Rachel Stewart started her Insurance Agency, RS Assurance, LLC in 2013, helping Business Owners offer comprehensive Benefit Packages (medical, dental, vision, life, disability and voluntary benefits) for their Employees and Individuals who are looking for health insurance for themselves and their families. In 2020 her husband Sean came to work with her to help her growing Agency. They work together to help companies administer their Benefits, working with Owners with less than 100 employees with all the different options they have and helping them understand all the complexities of the health insurance industry. They come up with solutions to help lower costs and offer a Benefit Package to attract prospective employees, create employee retention, and have Benefits employees find beneficial. They also make sure their clients stay compliant with the every changing compliances and regulations they have to comply with when offering health insurance to their employees. They make the enrollment process easy for the employees with an electronic enrollment platform and are there to assist them with either an in-person or virtual Open Enrollment Meeting with most groups. They are always there via phone or email to assist employees with their questions on enrollment, benefits or claim questions.
Rachel also works with individuals and business owners on Life or Disability Insurance as well as Long Term Care Insurance.
Rachel and Sean have 2 teenage kids and when not running their business they are driving back and forth to football and volleyball practice or games. Rachel is also the President of her Alumnae Sorority for the Phoenix Tri Sigma Chapter and a member of and on the Legislative Board for NABIP, National Association of Business and Insurance Professionals to help advocate for better health insurance for Arizonans.
Restoration and Disaster Recovery
Disaster Recovery Restoration
Teresa Delatorre
CEO
We’re here when you need us- Disaster Recovery Restoration is a full-service damage restoration company that provides emergency services to businesses across Arizona. (Water, Flood, Fire, Smoke, Asbestos, Mold & Biohazard)
Teresa Delatorre is the Director of Business Development at Disaster Recovery Restoration, a respected and trusted commercial restoration team locally owned and operated in Arizona. With over 15 years of experience in the Restoration Industry from Colorado to Arizona, Teresa brings a wealth of knowledge and care to her clients daily. She recognizes that emergencies happen when we least expect it and often do not plan for it. She supports her clients with training and a proactive approach in their facilities with Emergency Preparedness Plans. When educating clients and building trust, Teresa finds that she can be part of helping her clients feel at ease and prepared for any emergency that may occur.
Professional Senior Resources
Senior Resource Connectors
Stacey Fischer
Co-Founder & Brand Ambassador
To provide seniors and their loved ones easy access to the most trusted and most highly professional resources for care as they encounter the many physical and emotional challenges that come with aging today.
It is our turn now to love and care for those who raised and cared for us.
Medical Banking
PNC
Amit Gupta
Vice President / Business Development Officer / Arizona Market
Amit helps healthcare practices increase profitability and optimize their cash flow. Amit has helped practices accomplish many objectives, such as financing to Start a practice, expanding operations, changing locations, adding partners and ancillary services, and purchasing commercial real estate or the latest healthcare technology and equipment.
Real Estate
Carr
Barbara Firminger
CARR is the nation’s leading provider of commercial real estate services for healthcare tenants and buyers
She graduated with a BA from Duke University in Psychology and Economics and obtained her MBA from Boston University in Healthcare Administration while working for one of the first HMOs in New England. She spent several years working for payors in the NY and New Jersey area developing Medicaid Managed Care programs and was a COO of an inner city community hospital in Newark. After moving to Detroit, she worked overseeing a state-contracted medical home program for children covered under the CSHCS. The family moved to Vail Colorado in 2009, where she oversaw the employed medical groups, several hospital departments and the creation of the MSO for Vail Health. This role allowed her to find her passion in medical group management and operations. She moved to valley in 2011 and ran medical groups in Arizona for ten years before deciding to support independent providers through consulting. Most recently, she has partnered her strategic consulting with commercial real estate advisement with CARR, a national healthcare commercial group, while working with non-profit healthcare companies as a board member.
As she adjusts to being a semi-empty nester she is looking to give back to the healthcare community as she has more time to devote to causes that she believes in utilizing her unique skill-set. Her current employment allows for flexibility to be able to attend and contribute to Boards and Community Initiatives.
CPA & Accounting
Email Marketing
FireDrum Email Marketing
Kaylee Palm
480-699-1524 x103
- DIY Email Marketing
- Manage Email Services
- White-Label Email Marketing
- Custom Email Templates
FireDrum Email Marketing is a full-service email marketing company that helps businesses of all sizes create, send, and track professional email campaigns. Based in Scottsdale, Arizona, FireDrum offers both DIY email marketing software and fully managed services tailored to the unique needs of each client. Known for its user-friendly platform, customizable templates, and expert support, FireDrum helps marketers grow their audience, engage subscribers, and drive measurable results. Whether you’re a small business or a large agency, FireDrum delivers powerful tools and personalized service to help your email marketing succeed.
Video Production
redd legend
Caleb Marsh
- Television, Digital, and Social ads
- Brand and Sales videos
- Educational and Training courses
Redd Legend is a Phoenix-based video production company that helps healthcare businesses connect through the power of storytelling. Using behavioral insights, we craft videos that simplify complex messages, build trust, and inspire action. From patient education to recruitment campaigns, our team ensures your content resonates with your audience and drives measurable results. Partner with Redd Legend to transform your vision into compelling video content that creates impact.
Medical Residential Real Estate
Weichert, REALTORS® – Courtney Valleywide
Jillian Haefs
- Relocation specialist
- Serving the entire Phoenix/metro valley including all price ranges
- Assisting buyers and sellers in real estate transactions
With a Master’s Degree and an extensive background in customer relations, Jillian has an eye for ensuring a top notch experience for her clients and customers. Working with thousands of people over the years, her vast skill set includes a smooth transition in every step. Originally from Green Bay, Wisconsin, Jillian spends her free time with family and watching sporting events. You can’t be from WI and not root for the Green Bay Packers. She is very passionate and loyal to her family values. She has been raised in a Midwestern family with values including being a dedicated hard worker and practicing the “Golden Rule”. Prior to being in real estate, Jillian was with the Kroger (Fry’s Food and Drug) Company for 10 years. Her ability to deal with stressful, fast-paced environments has made the transition seamless. If there is a Mission Statement for her business it would be, “I will help guide you through the process, so that you can make an educated decision for what is best for you and your family. No pressure from me. I’m here when you’re ready to move forward.” At the end of the day, Jillian enjoys cuddling up to her two dogs and her loving partner…. and there is always time to celebrate life’s successes!
Medical Collections
Paid In Full, Inc.
Brad Klein
- Recover past-due accounts on behalf of healthcare providers and businesses of most other types through professional, compliant outreach
- Legal services when applicable
- Remit recovered funds and provide clear reporting while protecting client relationships
Brad is the President of Paid In Full, Inc., a Phoenix, Arizona collection agency which he and his wife formed in 2002. Since that time, PIF has grown to become one of the most effective collection service organizations in the industry because of Brad’s principles of honesty and integrity.
Brad and his team of highly trained client service and collection professionals specialize in both business-to-business (B2B) and business-to-consumer (B2C) debt recovery across a wide range of industries, including healthcare, auto lending, homeowners associations, commercial and residential landlord/tenant, disaster services, financial services, pest control, and more.
Paid In Full emphasizes ethical, compliant, and non-adversarial communication to resolve past-due accounts while protecting its clients’ reputations and maintaining positive relationships with debtors. PIF also provides secure online tools such as a client portal for account access and reporting, and offers pre-collections, skip-tracing, litigation support, and customized revenue cycle management services tailored to each client’s needs. Its approach focuses on long-term client partnerships and superior service rather than traditional aggressive tactics. We are guided by the belief that business must be conducted to the highest levels of professionalism. Brad’s goal is to deliver on each client’s definition of the ideal collection agency relationship.
Brad is the Vice-President of the Arizona Collectors Association, a Delegate and Member of ACA International (formerly American Collectors Association) and he is a member of the Executives’ Association of Greater Phoenix.
Medical Payment Advisors
Penguin Payment Advisors
Anna Lam
Founder and CEO
Charlie Burwinkle
Business Development Partner
- We design payment systems. We are not a payment processing company – no sales, no lock-ins.
- Built to protect revenue and support multi-location growth
- Trusted advisors to healthcare and wellness operators
Anna is an independent payments architect and the founder of Penguin Payment Advisors where she helps healthcare and service-based businesses design payment systems that protect revenue, eliminate restrictive contracts and support long-term growth. With a focus on integrity, clarity and strategy, she aligns point-of-sale platforms, gateways and processors to turn payments into a strategic advantage, especially for multi-unit, franchise and specialty vertical practices.
Charlie brings deep expertise in payments and operational systems to ensure clients implement scalable, efficient and flexible payment infrastructures. His focus is on helping healthcare and service operators navigate complex processor relationships, mitigate risk and optimize technology so leaders can focus on patient care and growth.
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